An integrated workflow solution that simplifies and streamlines the campaign validation process, from creation by the campaign owner to approval by the organization owner. This feature enables seamless collaboration between various stakeholders, ensuring efficient management and smooth execution of campaigns.
PLATFORM FOR ANALYTICS AND REPORTING WITH POWER BI
A platform integrating Power BI for analysis and reporting offers a powerful solution to transform data collected through questionnaires, surveys, or other interactive methods into actionable insights. This allows the augmentation of existing operational data with direct user experience data.
Dynamic dashboards and advanced visualization features enable in-depth exploration and analysis of the data. Whether examining performance by attribute, geographic area, or tracking trends over time, Power BI provides remarkable flexibility and precision in creating customized reports to meet the specific needs of each business.
By combining operational data (“O”) and experience data (“X”), our platform cross-references information to evaluate the gap between expected and actual customer experience. This enables businesses to deeply understand their customers’ needs and expectations, and to take action to improve their overall experience.